Placing Your Order / Payment
Orders can be placed through our secure website anytime and paid using Paypal or a valid credit card.
International Shipping
We will happily ship anywhere in the World. Shipping is calculated by weight and is in USD. The shipping rate will be calculated at checkout.
Delivery (within Indonesia)
All orders are processed within 24-48 hours and are delivered to you within 14 business days. Delivery is via Lion Parcel. Only in Bali will not be held responsible for any postage delays that may occur.
Loss or Damage is not covered. If you wish to have your order Insured, please advise us immediately and a quote will be obtained for you.
Wholesale
For higher quantities or heavier orders of global shipping please contact us.
Customs & Taxes
All countries have their own laws regarding the import of certain products. Only in Bali has no control over these charges. Unfortunately, we are unable to provide estimates of import costs for individual countries as they differ widely from country to country. Please note that understanding import restrictions and the payment of any associated import customs and taxes is the responsibility of the purchaser/receiver. We recommend you contact your local customs office for current charges before placing your order.
Most countries have a value threshold on imports before they start charging duty. For example, the Australian government charges duty, GST, and various administration fees on all imports valued at over AUD$1,000. Below are some value thresholds for other destinations. Please note that these values are provided in US dollars and were valid as of May 2015. These values are subject to change and should be checked before placing an order.
Questions
If you have any questions, please don’t hesitate to phone or email us and we will be happy to assist you.